To allow for equitable access to all users, SEC reserves the right to limit requests originating from undeclared automated tools. I have read and understand the contents of the above job description.Your Request Originates from an Undeclared Automated Tool In addition to the above, the performance of other related duties may be required.
#Meridian waste free
Office: Standard office equipment work usually performed in an office setting free from any disagreeable elements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Light lifting (20 pounds), office environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Ability to complete projects and assignments with minimal direction from leadership.Ability to work effectively and efficiently within a team environment.Strong organizational skills and ability to work in high-volume, fast-paced environment. Specialized Knowledge Required – Including any required certificates, licenses, and registrations Experience in the Solid Waste Industry preferred, but not required.Minimum of 3 years of related experience required. The requirements listed below are representative of the knowledge, skill, and ability required. To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.
#Meridian waste update
Log information about customer service interactions into systems update in a timely and accurate manner so that associates are able to track service inquiries and resolution.įollow and comply with all safety policies. Receive and review individual performance metric reports and action plan with manager to understand individual performance.Įnter service data into computer for billing and scheduling purposes. Return all internal and external calls, emails and faxes in a timely manner to ensure that customers’ concerns are understood, addressed and resolved in an efficient and complete manner as possible.
#Meridian waste professional
Respond in a timely and accurate manner to routine customer service calls, ensuring that residential and commercial service issues and concerns are treated in a respectful and professional manner.Įffectively respond to routine issues regarding general residential and commercial service matters, which may involve outbound calls and other communications to resolve simple issues including, billing questions, service inquiries or cancellations, residential price increases and equipment issues. Successfully complete training to become knowledgeable about the waste industry and Meridian Wastes’ processes, services and policies.Working in established guidelines, this position is responsible for delivering superior customer service in a prompt, respectful and courteous manner to ensure concerns are resolved.
The Customer Service Associate receives and responds to routine residential and commercial customer calls, inquiries, requests and complaints, which are typically general to moderately complex in nature and require limited research and investigation to reach resolution. The Customer Service Associate works to deliver the highest level of quality service to our customers.
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